Who we are
Our website address is: http://mymiltonkeynes.co.uk
At Milton Keynes Business Improvement District (MKBID) we’re committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to info@mymiltonkeynes.co.uk or in writing to Suite 301 Midsummer Place, 417 Saxon Gate East, Central Milton Keynes, MK9 3GB. Alternatively, you can telephone 01908 395 099.
Who are we?
We’re Milton Keynes Business Improvement District (MKBID), an operating division of Milton Keynes City Centre Management Limited. MKBID is a registered company in England and Wales (Co. Reg. No.: 04260537). The registered address is Suite 301 Midsummer Place, 417 Saxon Gate East, Central Milton Keynes, MK9 3GB.
How do we collect information from you?
We obtain information about you when you use our website, for example, when you contact us using the online form on our website.
What type of information is collected from you?
The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when.
Why we collect your information
When you visit our website we collect standard internet log information that helps us to analyse details, such as number of visitors to the site and patterns in visitor behaviour, which enable us to improve the user experience. We collect this information in a way that does not identify anyone.
If you visit certain areas of this site you may be asked to provide us with personal data, such as names and email addresses. We will make it clear when we collect personal information and will explain what we intend to do with it.
How is your information used?
We may use your information to send you communications which you have requested and that may be of interest to you.
Retention of Data
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity up to a maximum of one year after the enquiry has been closed.
All data that we retain is protected in accordance with best industry practice, including password protection, data encryption and firewalls.
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example send you mailings or when you purchase one of our products or services). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.
Your choices
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email: info@mymiltonkeynes.co.uk or telephone on 01908 395 099.
How you can access and update your information
The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at info@mymiltonkeynes.co.uk or write to us at Suite 301 Midsummer Place, 417 Saxon Gate East, Central Milton Keynes, MK9 3GB. Alternatively, you can call 01908 395 099.
You have the right to ask for a copy of the information MKBID hold about you. If you require this information, please email us at info@mymiltonkeynes.co.uk or write to us at Suite 301 Midsummer Place, 417 Saxon Gate East, Central Milton Keynes, MK9 3GB. Alternatively, you can call 01908 395 099. We will respond within 30 days.
If you feel that the way we are handling or using your data is causing you damage or distress or if you have any other complaints please contact us at info@mymiltonkeynes.co.uk or write to us at Suite 301 Midsummer Place, 417 Saxon Gate East, Central Milton Keynes, MK9 3GB and we will endeavour to rectify the situation. Alternatively, you can call 01908 395 099
Finally, if you no longer wish to hear from us, then please contact us at contact us at info@mymiltonkeynes.co.uk or write to us at Suite 301 Midsummer Place, 417 Saxon Gate East, Central Milton Keynes, MK9 3GB. Alternatively, you can call 01908 395 099.
Security precautions in place to protect the loss, misuse or alteration of your information
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
Use of ‘cookies’
Like many other websites, the MKBID website uses cookies. A cookie is a small file that websites put on your computer, mobile device or tablet. Their job is to recognise you and notify the website when you’ve returned, and they are most commonly used for recording information about websites you have visited and possibly what you viewed, bought or linked to while there.
Cookies improve user experience by remembering your preferences and user names without the need to log in. If you do not allow cookies some features on this website will not function. Please see the information below for details about the cookies this website uses.
Compliance Cookies
This cookie is placed when you click ‘Continue’ on the cookie information warning bar that is displayed at the top of our website and tells us you have given your consent to the use of cookies on our site and stops this message from appearing. A compliance cookie is also placed if you change your cookie preferences using the control panel on our website.
Analytics Cookies
These cookies collect information in an anonymous form, including the number of visitors to the site, where visitors come from and the pages they visited, so that we can measure and improve the performance of our site, using a service provided by Google Analytics. Click here to read Google’s privacy policy.
Cookies used:
_gid
_ga
_gat
Enabling and disabling cookies using your browser
Google Chrome
- Click the menu icon on the browser toolbar
- Select Settings
- Click ‘Show advanced settings’
- In the “Privacy” section, click the ‘Content settings’ button
- To enable cookies in the “Cookies” section, pick ‘Allow local data to be set’, this will enable both first-party and third-party cookies. To allow only first-party cookies pick ‘Block all third-party cookies and site data’
- To disable cookies, in the “Cookies” section, pick ‘Block sites from setting any data’
Note there are various levels of cookie enablement and disablement in Chrome. For more information on other cookie settings offered in Chrome, refer to the following page from Google: https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en
Microsoft Internet Explorer 7.0, 8.0, 9.0, 10
- Click on ‘Tools’ at the top of your browser window and select ‘Internet Options’
- In the options window navigate to the ‘Privacy’ tab
- To enable cookies: Set the slider to ‘Medium’ or below
- To disable cookies: Move the slider to the top to block all cookies
Note there are various levels of cookie enablement and disablement in Explorer. For more information on other cookie settings offered in Internet Explorer, refer to the following page from Microsoft: http://windows.microsoft.com/en-GB/windows-vista/Block-or-allow-cookies
Mozilla Firefox
- Click on ‘Tools’ at the browser menu and select ‘Options’
- Select the Privacy panel
- To enable cookies: Check ‘Accept cookies for sites’
- To disable cookies: Uncheck ‘Accept cookies for sites’
Note there are various levels of cookie enablement and disablement in Firefox. For more information, refer to the following page from Mozilla: http://support.mozilla.org/en-US/kb/Enabling%20and%20disabling%20cookies
Opera
- Click on ‘Setting’ at the browser menu and select ‘Settings’
- Select ‘Quick Preferences’
- To enable cookies: check “Enable Cookies”
- To disable cookies: uncheck “Enable Cookies”
Note there are various levels of cookie enablement and disablement in Opera. For more information on other cookie settings offered in Opera, refer to the following page from Opera Software: http://www.opera.com/browser/tutorials/security/privacy/
Safari on OSX
- Click on ‘Safari’ at the menu bar and select the ‘Preferences’ option
- Click on ‘Security’
- To enable cookies: In the ‘Accept cookies’ section select ‘Only from site you navigate to’
- To disable cookies: In the ‘Accept cookies’ section select ‘Never’
Note there are various levels of cookie enablement and disablement in Safari. For more information on other cookie settings offered in Safari, refer to the following page from Apple: http://support.apple.com/kb/PH5042
All other browsers
Please look for a “help” function in the browser or contact the browser provider.
Links to other websites
Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
16 or Under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.
Transferring your information outside of Europe
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
Website recording
Our web site may also use website recording services such as Google Analytics, HotJar and Inspectlet. These services may record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. The information collected does not include bank details or any sensitive personal data. Data collected by these services is for MKBID’s internal use only. The information collected is used to improve our website usability and is stored and used for aggregated and statistical reporting.
Review of this Policy
We keep this Policy under regular review. This Policy was last updated in November 2018.